• Data protection

Data Protection

WE TAKE THE PROTECTION OF YOUR PERSONAL DATA EXTREMELY SERIOUSLY

The protection of your privacy when processing personal data is important to us. By default, when you visit our website, our web servers store the IP address of your internet service provider, the website from which you are visiting us, the websites on our servers you are visiting, as well as the date and the duration of the visit. This information is mandatory for the technical transfer of websites and for secure server operation. A personalized evaluation of this data does not take place.

If you send us data via the contact form, this data will be stored on our servers in the course of data backup. Your data will only be used by us to process your request and will be treated confidentially. A passing on to third does not take place.

Responsible body:

DRACOON GmbH

Galgenbergstrasse 2a
93053 Regensburg
Deutschland

Tel.: +49 (941) 7 83 85 – 0
E-Mail: info@dracoon.com

Personal data

Personal data is data about yourself. This includes your name, address and email address. You do not have to divulge any personal information in order to visit our website. In some cases, we need your name and address as well as further information to offer you a desired service

The same applies in the event that we supply you with information on request or if we answer your inquiries. In these cases, we will always point this out to you. In addition, we only store the data that you have sent to us automatically or voluntarily.

When you use one of our services, we generally only collect the data necessary to provide our service. We may ask you for more information, which is voluntary in nature. Whenever we process personal information, we do so to provide you with our service or to pursue our commercial goals.

DATA PROCESSING ON THIS WEBSITE

When you visit our website, we store certain information for administrative and technical reasons. These are: type and version of the browser used, date and time of access, as well as the IP address.

This data is anonymized and used only for statistical purposes or to improve our internet and online services.

This anonymized data is stored separately from personal data on secure systems and cannot be assigned to individual persons. This means that your personal information remains protected at all times.

Contact form

If you contact us by email or contact form, we will save your email address and other details. This is solely for the purpose of responding to your inquiry or, if necessary, to make contact with you at a later date on the subject of the inquiry. The legal basis for this is the implementation of pre-contractual measures or the preservation of our legitimate interests, provided that it outweighs the interests of the person concerned (Art. 6 (1b) and 1 (f) GDPR).

HubSpot

To create our website, we use HubSpot, a software of HubSpot Inc., 25 First Street, 2nd Floor Cambridge, MA 02141, USA. As part of the use of this software a so-called inbound marketing is operated. The software helps us amongst other things using statistical analysis and evaluation of the logged user behavior, to optimize our marketing strategy. Hubspot uses cookies for this purpose. Of course, you can prevent cookies from being stored in your browser by corresponding settings or delete the cookies already stored. Please note that in this case you may not be able to fully use the services provided on our website. For more information about Hubspot, please refer to the Hubspot Inc. Terms of Use and Privacy Policy at http://www.hubspot.com/terms-of-service and / or http://www.hubspot.com/privacy-policy. HubSpot is subject to the EU-US Privacy Shield. You can also prevent data transfer by clicking on Opt-Out.

IMPLEMENTING GOOGLE ANALYTICS FOR ANONYMIZATION

This website uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 93043 USA, hereinafter referred to as “Google”. Google Analytics uses text files, so called “cookies”, that are stored on your computer and enable an analysis of your use of the website.

The information generated by these cookies, such as the time, location and frequency of your website visit, including your IP address, is transmitted to Google in the United States and stored there.

We use Google Analytics on our website with the addition “_gat._anonymizeIp”. In this case, your IP address will already be shortened and thus anonymized by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

Google will use this information to evaluate your use of our site, to compile reports on our website activity, and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or if third parties process this data on behalf of Google. The legal basis here is an order processing contract pursuant to Art. 6(1)(f) GDPR with Google, which in turn is EU-US Privacy Shield certified.

Google does not claim to link your IP address to any other data provided by Google. You can prevent the installation of cookies by setting your browser software accordingly; however, we point out that in this case you may not be able to fully use all functions of our website.

In addition, Google offers a deactivation add-on for the most popular browsers, giving you more control over what Google collects about the sites you visit. The add-on informs the JavaScript (ga.js) of Google Analytics that no information on website visits should be transmitted to Google Analytics. However, the Google Analytics Disable Add-on does not prevent information from being transmitted to us or any other web analytics services we may use. Further information on the installation of the browser add-on is available via the following link: https://tools.google.com/dlpage/gaoptout?hl=de

If you visit our site via a mobile device (smartphone or tablet), you must instead click this link this link to prevent tracking by Google Analytics within this website in the future. This is also possible as an alternative to the browser add-on above. Clicking on the link places an opt-out cookie in your browser that is valid only for this browser and this domain. If you delete the cookies in this browser, the opt-out cookie will also be deleted, so you will have to click the link again.

CUSTOMER INQUIRIES VIA ZENDESK

We use Zendesk’s Support Widget, a Zendesk Inc. Customer Service Platform, 989 Market Street # 300, San Francisco, CA 94102, to process customer inquiries. Information such as last name, first name, postal address, telephone number, and email address is recorded on our website in order to answer your questions.

For more information about Zendesk’s data processing, see Zendesk’s Privacy Policy at http://www.zendesk.com/company/privacy.

If you contact us by email or via a form, we use the personal data you provide exclusively for processing the specific request. The given data will be treated confidentially. The specified data and the message history with our service desk are stored for follow-up questions and subsequent contact. The legal basis here is an order processing contract pursuant to Art. 6(1)(b) GDPR with Zendesk, which in turn is EU-US Privacy Shield certified.

NEWSLETTER

If you wish to receive the newsletter offered on our website, we require a valid email address and information that allows us to verify that you are the owner of this email address or that its owner agrees to receive these newsletters. Additional data is not collected. Your consent to the storage of the data, the email address, and their use for sending the newsletter can be revoked at any time. The legal basis for this is your consent (Art. 6 (1a) GDPR).

Security

We have taken technical and administrative security measures to protect your personal data against loss, destruction, manipulation, and unauthorized access. All our employees as well as service providers working for us are obliged to the valid data protection laws.

Whenever we collect and process personal information, it will be encrypted before being transferred. This means that your data cannot be misused by third parties. Our security is subject to a constant process of improvement and our privacy policy is constantly being revised. Please make sure you have access to the latest version.

RIGHTS OF AFFECTED PERSONS

Please contact us at any time if you would like to find out which personal data we store about you or if you want to have them corrected or deleted. You also have the right to restrict processing (Art. 18 GDPR), a right to object to processing (Art. 21 GDPR), and the right of data transferability (Art. 20 GDPR).

In these cases, please contact us directly.

CHANGES TO THIS DATA PROTECTION STATEMENT

We reserve the right to change our privacy policy if necessary due to new technology. Please make sure you have access to the latest version. If any fundamental changes are made to this privacy policy, we will post it on our website.

All interested parties and visitors of our website can reach us in privacy issues at:

Mr. Christian Volkmer
Projekt 29 GmbH & Co. KG
Ostengasse 14
93047 Regensburg
Germany

Tel. 0941-2986930
Fax 0941-29869316
Email c.volkmer@projekt29.de
Internet: www.projekt29.de

If our data protection officer cannot answer your request to your satisfaction, you will in any case be able to make use of your right to complain to the respective data protection supervisory authority responsible for your state.