• Data protection

We, DRACOON GmbH, take the protection of your personal data extremely serious and very strictly comply with the rules of data protection laws.

Personal data is only acquired on this website to the extent required for technical reasons, treated confidentially and used for the processing of your inquiries as well as for the sending of our newsletter. Your data is not sold or otherwise transferred to third parties under any circumstances. The transfer of personal data without your consent is excluded, insofar as this is not absolutely necessary for the fulfillment of our contractual obligations. Through appropriate technical and organizational measures, we ensure that the regulations on data protection are observed by us.

The concept of personal data is defined in the Federal Data Protection Act. According to this, these are details of personal or factual circumstances of a particular or determinable natural person. This includes, for example, your citizen name, your address, your telephone number or your date of birth. In addition, company-related data are also recorded.

The following declaration gives an overview of how we ensure this protection and what kind of data is acquired for what purpose.

Data processing on this website

DRACOON GmbH acquires and automatically saves information on its server log files, which your browser sends to us. This includes:
Browser type/version, referrer URL (the previously visited web page), host name of the accessing computer (IP address), time of server request.

This data cannot be attributed to a certain person by DRACOON GmbH. This data is not merged together with other data sources and is also deleted after statistical evaluation.

Contact Form

If you contact us by e-mail or contact form, we will save your e-mail address and other details. This is solely for the purpose of responding to you or, if necessary, to make contact with you at a later date on the subject of the inquiry.

Cookies

Our website uses cookies that serve to make our offering more user-friendly, effective and safe. A cookie is a small text file on your computer, tablet or smartphone that gets left behind when you visit a web portal. This allows the portal to serve custom inputs and settings (such as login, language, font size, and other display preferences) over time so you don’t need to repeat them every time you visit and navigate the portal.

Most of our cookies are so-called “session cookies”. These will automatically be deleted by the browser after the end of your visit. Cookies on your computer cause no damage and contain no viruses.

The plugin Cookie Consent of Silktide is used to display the cookie and privacy notice that appears on the screen the first time the website is visited and informs the visitor about the use of cookies.

You can generally accept or decline the use of cookies through a functionality built into your web browser. To learn more about how to control cookie settings through your browser:

Click here to learn more about the “Private Browsing” setting and managing cookie settings in Firefox;
Click here to learn more about “Incognito” and managing cookie settings in Chrome;
Click here to learn more about “InPrivate” and managing cookie settings in Internet Explorer; or
Click here to learn more about “Private Browsing” and managing cookie settings in Safari.

If you want to learn more about cookies, or how to control, disable or delete them, please visit http://www.aboutcookies.org for detailed guidance. In addition, certain third party advertising networks, including Google, permit users to opt out of or customize preferences associated with your internet browsing. To learn more about this feature from Google, click here.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ( “Google”). Google Analytics uses text files, so called “Cookies”, that are stored on your computer and enable an analysis of your use of the website. A contractually regulated data processing relationship with Google exists for the usage of this tool. The information generated by the cookie about your use of this website are usually transferred to a Google server in the USA and stored there. In case of activation of the IP anonymization on this website, your IP address will be shorten within Member States of the European Union or other parties of the Agreement on the European Economic Area. Only in exceptional cases the full IP address will be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activity and to provide other services related with the use of the website and internet to the website operator. The IP address that is transferred as a part of Google Analytics by your browser will not be merged with other data from Google. You may refuse the storage of cookies by adjusting your browser software; however, we point out that in this case you may not use to the full extent of all features of this website. You can also prevent the recording and the processing of the data to Google, that is generated by the cookie about your use of the website, by downloading and installing a browser plugin, available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en-GB

You can prevent the acquisition by Google Analytics in the future by clicking on this link deactivate Google Analytics. This is also possible as an alternative to the browser add-on. By clicking the link, an opt-out cookie is set on your browser, which is only valid for this browser and this domain. If you delete the cookies in this browser, also the opt-out cookie is deleted, so you need to click on the link again.

For more information on Terms of Use and Privacy Policy, see https://www.google.com/analytics/terms/gb.html or https://www.google.de/intl/en-GB/policies/. We point out that on this website Google Analytics is extended by the code “anonymizeIp” to ensure an anonymous collection of IP addresses (so called IP-masking).

Support widget based on Zendesk

On our website is a support widget of the company “Zendesk”, allowing you to provide us with technical inquiries. Zendesk stores the information you enter in the Support widget on its servers in the United States. Alternatively, you can request support via our contact form, whereby no data is transmitted abroad.

Zendesk’s Privacy Policy is available at:
Http://www.zendesk.com/company/privacy.

Newsletter

We require a valid email address and information that allow us to verify that you are the owner of such email address and that the owner agrees to receive newsletters if you wish to receive the newsletter offered on our website. Additional data is not collected. You are entitled to withdraw your consent to the storage of this data and the email address, as well as the receipt of the newsletter, at any time.

Right of information

You are entitled to request information on stored data regarding yourself, as well as its origin, any recipients and the purpose of its use, the right to correct and delete the data and the objection to the processing. In order to obtain information on stored data, please contact us by email or phone (see contact section).

Further information

The responsible authority within the meaning of the Federal Data Protection Act is the

DRACOON GmbH

Galgenbergstrasse 2a
93053 Regensburg
Germany

Your trust is important to us. Therefore, we welcome any questions or comments that you may have regarding the processing of your personal data. If you have any questions that have not been answered by this data protection declaration, or if you require additional details regarding a certain point, please contact us by email or phone (see contact section).

The external operational data protection officer is:

Christian Volkmer
Projekt 29 GmbH & Co. KG

Ostengasse 14
93047 Regensburg
Germany

Tel. 0941-2986930
Fax 0941-29869316

Email c.volkmer@projekt29.de