Pricing

Beinhaltet folgende Features:

Nicht limitierte Nutzeranzahl
Nicht limitierter Speicherplatz¹
Einbindung hybrider Komponenten
Clientseitige Verschlüsselung
Zertifizierungen und Testierungen
Automatische Datensicherheit²
Kostenloser Zugang zu allen DRACOON-Clients, wie DRACOON für Outlook, DRACOON für iOS und Android sowie DRACOON für Windows/Mac
RESTful API (eigene Clients)³
Zugang zu allen SDKs
Eigenes Branding mit eigener URL
Optionale Gastlizenzen
Secure Data-Bring-In-Service
Zugang zum Support-Portal
Lokalisierung
Optionale zusätzliche Dienstleistungen (z.B. Training)
Verfügbarkeit von 99,5 % der SaaS-Plattform im Jahresmittel
Annahme von Störungsmeldungen 24/7 per Supportformular und Telefonhotline
Optionale erweiterte Verfügbarkeitszusage mit Dienstgutschrift
Optionale garantierte Reaktionszeiten bei kritischen Störungen

check_green Leistung in der Produktvariante enthalten

monitär Leistung gegen zusätzliches Entgelt in der Produktvariante zubuchbar

No maximum number of users check_green

Unlimited storage¹ check_green

Integration of hybrid components check_green

Client side encryption check_green

Automatic data backup ² check_green

Free availability of all DRACOON clients, such as DRACOON for Outlook, DRACOON for iOS und Android as well as DRACOON for Windows/Mac check_green

RESTful API (own Clients)³ check_green

Access to all SDKs check_green

Own branding with own URL check_green

Optional guest licenses monitär

Secure Data-Bring-In-Service ⁴ check_green

Access to the support portal check_green

Support in German and English check_green

Optional additional services (e.g. training) monitär

Annual average availability of 99.5% of the SaaS platform check_green

Acceptance of issue reports 24/7 via support form and telephone hotline check_green

Optional extended availability commitment with service credit monitär

Optional guaranteed response times for critical malfunctions monitär

Certifications and seals check_green

Service included in this product variant

Service can be added for an additional fee in this product variant

Notes:

¹ In the variant DRACOON Enterprise Cloud storage is limited according to a fair use clause (per licensed user 0,1 TB).

² DRACOON availability promises do not refer to hybrid components (here Identity and Access Management via OpenID Connect and Object Storage via S3). Hybrid technologies can affect the overall availability of a single DRACOON Enterprise Cloud (example: data cannot be stored or retrieved if a hybrid object storage technology fails). If object storage is integrated by the customer, the available storage space depends on the hardware used by the customer. Furthermore there is no automatic backup of data by DRACOON.

³ 50.000 API calls/month after activation for own clients included

⁴ Via maximum security hard drive - BSI certified and encrypted via smartcard. Information: https://support.dracoon.com/hc/de/articles/36001204512

⁵ Penalty: 0.5% of the total amount of the annual accounts. The credit note is issued once with the subsequent invoice.

The entire range of services can be called up at:
https://support.dracoon.com/hc/de/articles/360012170440-Leistungsbeschreibung-25-02-2020-#3

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