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Certified Cloud for insurance companies

How successful digitisation works for the insurance industry

Insurance companies have very sensitive data that must be handled with the utmost care. Nevertheless, customers expect a comprehensive, digitally available range of services - be it during consultation, when concluding a contract or in the event of a claim. DRACOON offers insurances a digital platform from the cloud with which data can be stored, managed and shared in a highly secure way. DRACOON's file services meet the high security requirements because DRACOON 

  • is manufactured and operated as a German solution in Germany and is therefore subject to the strict German data protection laws,
  • features end-to-end encryption including client-side encryption for maximum protection of sensitive data - sent and stored data are thus maximally secured,
    because the key for decryption remains only with you, unlike other solutions,
  • is holder of certifications such as BSI C5, EuroPriSe and ISO27001,
  • and has references such as Nürnberger Versicherung, Barmer, AOK and many more.

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Download your factsheet now

Insurance companies have very sensitive data which must be handled with the utmost care. Nevertheless, clients expect an extensive, digitally available offering - be it in consultation, in conclusion of a contract or in case of a damage report.

DRACOON offers insurance companies a digital platform from the cloud with which data can be easily and securely stored, managed and shared.

Your advantages

  • Use Case: DRACOON use cases for insurances
  • Maximum security: Certifications and security features
  • Seamless integration: Open interfaces as well as easy setup and operation
DRACOON-Workflow-Insurances

With DRACOON insurance companies can easily digitalize processes

This is important for insurance companies when it comes to secure data exchange:
DRACOON is an end-to-end encrypted and GDPR-compliant cloud and enables successful digitalisation in the insurance industry.

Insurance companies have very sensitive data that has to be handled with utmost care. Nevertheless, customers expect a comprehensive, digitally available offer - be it during consultation, when signing a contract or in case of a claim.

Use Case: Central data storage for insurance companies

During the consulting phase, insurance consultants want to provide their customers with sales documents and subsequently also the contract documents. This is done via printed brochures and flyers as well as USB sticks. The disadvantage of purely analogous material is that the consultant does not know when the customer will return to the documents.

Your advantage with DRACOON:
All sales documents are stored centrally and can be sent to customers at any time via an approval link without the use of unsafe and untraceable means such as USB sticks. Via DRACOON App the data can also be retrieved or sent via mobile devices. The consultants can be notified as soon as the file has been downloaded and then follow up with the customer. Contracts can also be sent securely via approval links and uploaded again signed by the customer. DRACOON thus saves valuable time and at the same time intensifies the communication with the customer.

Use Case: Secure data exchange between insurance company, customer, lawyers, experts, surveyors and many more

Insurance companies have to exchange many sensitive documents between different parties in case of damage claims - sometimes even beyond national borders. The optimal solution therefore enables secure and data protection compliant communication between insurance company, customer, lawyers, experts, surveyors and many more. Since sensitive data should only be sent in encrypted form and personal data may only be sent in encrypted form in accordance with GDPR, such data should not be sent by e-mail or as an e-mail attachment. Often the attachments are also much too large to be sent.

Your advantage with DRACOON:
Insurance companies can send relevant documents as a secure release link or receive documents via an upload release. At the same time the DRACOON data room structure as well as the assignment of rights (like read and write permissions) can be individually adapted to the needs of the insurance company for easy document management: For example, a data room with individually definable access rights can be created per customer. Thus, customers get permanent access to relevant documents like a foreign health insurance certificate, but can also provide documents like invoices for health insurance. Surveyors, on the other hand, only upload their reports without having access to other documents. Thus DRACOON ensures a smooth data exchange for insurance companies.

Use Case: Optimisation of the claims handling process

In the context of claims processing, many documents, pictures and other records must be collected centrally so that the expert can process them quickly.

Your advantage with DRACOON:
In case of a claim customers can take pictures of the damage with their smartphone and upload them directly into their dedicated DRACOON data room. There all relevant documents and data concerning the claim are collected and securely stored. Likewise, authorised experts can upload photos, documentation or voice notes during data recording on site. DRACOON thus acts as a digital damage file for your customers and facilitates and accelerates further processing.

Use Case: Customer app, digital mailbox

Until now, many insured persons have had to submit sick certificates or invoices to the local service centre for reimbursement or send them by post.

Your advantage with DRACOON:
DRACOON's secure data storage can be integrated into an app so that sick certificates and invoices can be uploaded comfortably from your smartphone at any time. Important documents can also be received faster and managed securely via the app as a digital mailbox. Thus your customer is always well informed and keeps track of everything.

Use Case: Branches

Today, the file service of branches is often connected via MPLS and VPN, which is very expensive and complex.

Your advantage with DRACOON:
DRACOON brings the file service into the web age so that it can be used with high performance via https over low-cost, normal internet lines. The caching technology implemented in the client DRACOON for Windows and Mac helps additionally.

Use Case: Audit

The insurance company must provide proof of information security.

Your advantage with DRACOON:
By using DRACOON insurance companies can prove that they comply with the necessary guidelines regarding the storage, sending and management of data.

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KfW
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Sending emails without size limit and GDPR-compliantly

All employees have the possibility to send or receive large files comfortably and securely via a release link. Thus, there are no size restrictions as for the email inbox. At the same time, all emails are GDPR-compliant, as the file attachment and, if required, the email body are converted into an encrypted release link.

Confidential data
remain confidential

DRACOON offers the possibility to take over the administration of your data rooms by the role of the data room administrator. This not only relieves the IT department of administrative work, but also excludes access to confidential data such as wage costs.

Anytime, anywhere
secure access

All employees can use DRACOON as a file service directly on their mobile devices via specially developed apps. This means that all data can be accessed securely and conveniently on the move.

Recent documents
without duplicates

All employees can work together on files in DRACOON data rooms with internal or external staff. Thanks to the central and secure platform, everyone has access to the latest documents at all times and duplicates are avoided.

Maintaining data sovereignty

According to the principle "Privacy by Design" DRACOON has an integrated client-side encryption. Sent and stored data are maximally protected, because the key for decryption always remains with the owner, in contrast to other solutions.

Effectively prevent shadow IT

All employees have their own private home drive. This means that the use of USB sticks or private cloud storage can be completely prohibited and shadow IT can be effectively prevented.

Test DRACOON now

10 users and 10 GB – free forever.
Store and share your data GDPR-compliantly and for an unlimited term!

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